Decker Professional Drivers,

 
With our new health plan starting 1-01-25, we’ve received some questions.  The attached information should help to answer these questions.  And the information below explains how to download the Aplos app and register, allowing you to search for providers among many other things.  Keep in mind, Aplos is an open network, and every doctor is eligible to deliver services to you and your dependents.  If you run into a provider who says they won’t accept the insurance, call Aplos immediately, even from your doctor’s office, as they should be able to get the matter resolved before you leave so you can be seen.  The Aplos number is:  866-420-8575; this is also on your card and in the app.
 
Please, click on the links for information on Klinic Aplos Behavioral Health Virtual Care and Aplos Exemplar Care Virtual Care, both of which are available to you at a $0 co-pay. Participants who don’t live in Iowa will need to check Iowa as their state of residence for now but this issue will be resolved in the near future. Once you download the app the main page shows the number for Aplos assistance, the link for a Virtual Care appointment, and the number for the Klinic Behavioral Health Virtual Care (see images below).

 Decker Management Team

Helpful Links:
Aplos Health Plans - Intro
Klinic Aplos Behavioral Health Virtual Care
Aplos Exemplar Care Virtual Care