Drivers ask, did you know I was headed to the shop?

Decker Truck Line, Inc. has a communication protocol, in which we are aware. We highly welcome Drivers to reach out to the appropriate shop location ahead of time when they are aware that they are headed in. This simply allows us a better understanding of your...

How long does A B service take?

The oil change only takes 3 hours but there are additional services and repairs that go with that service. The units will spend a longer period in the shop when they come in for oil changes because of these additional services.

Why is my bunk heater not running?

First, there could be an issue with the unit. Before contacting Maintenance Support to set up a shop for repairs make sure all items are moved away from the bunk heater below your bed to ensure proper airflow. Check that your fuel is properly treated ensuring the unit...

Why does the transmission jump or jerk?

Eaton 10 speed transmissions are a dual clutch that utilizes a blended pedal setting that uses throttle position percentage to slip the clutch for slower movements. Once the throttle is applied past a percentage the transmission goes into a drive mode, this is where...